DISTRICT DIRECTION
Master Planning​
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The District has done Master Planning for several years, updating it on a regular basis to more consistently achieve our Mission and Target Levels of Service.
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Mission, Vision and Values Statements
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Mission: Statement declaring the District’s primary stakeholder, services and strategic priority
​We are committed to serve our community with prompt, consistent and professional fire suppression, basic life support, rescue and prevention/ preparedness services.
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Vision: Statements summarizing, in present tense, the picture of the District five to ten years from now:
​We will strive to meet adopted Target Levels of Service to our community through deployment based on three strategically located fire stations, staffed round-the-clock with competent responders and equipped with all necessary apparatus and equipment to provide Mission and Value driven services.
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Values: Statements summarizing characteristics the organization strives to practice:
​Our priority is to provide a consistent & professional emergency response throughout our District. We are committed to deploy our resources to ensure a response that meets our Target Levels of Service regardless of the incident location within our District.
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We are a team oriented organization and support each member’s achievement toward providing excellent service to our community. We commit to recruit and retain our members through programs that make effective use of their time, prepare them for their assigned duties, create synergy between organizational health & community service and build an environment that is safe, stimulating, respectful and fun.
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We will provide a consistent level of leadership and support for all of our members. Our commitment is to maintain and provide round-the-clock direction and mentorship. We will provide management and other resources as necessary to ensure the success consistent with our Mission, Vision and Values.
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We will identify, evaluate and offer appropriate proactive risk management programs to mitigate anticipated community hazards.
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We value an actively involved and well-informed community of residents, and believe citizens should have a fair and democratic opportunity to influence outcomes, participate in activities and share the pride of ownership of their fire department.
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Adopted July 11, 2017
The Servant Attitude
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The purpose of District Guiding Principles it to provide all Members a clear and objective model of expected behavior as part of the Team providing critical services to our Community.
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The concept of a “Servant Attitude” is one of teamwork, understanding of purpose, positive attitude, respect for others and personal accountability. This concept will become the over-arching theme of each Member’s Performance and Development Planning (PDP) process.
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This document is intended to describe the key attributes of “Servant Attitude” as it will relate to the PDP process and day to day practice.
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Members work well with others: any success in accomplishing the District’s Mission is critically dependent upon teamwork. Teamwork is demonstrated when we expand our perspective from simply performing our individual tasks to helping ensure the overall mission is accomplished by giving assistance, encouragement and support to Team Members. Offer assistance to others and mentor newer Members. Take pride in achievements of the Team. Lead by example and be the Team Member that everyone counts on.
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Members understand why we are here: the American fire service has a cherished and respected tradition of community service that we must carefully preserve. Each Team Member must act in accordance with our District’s Mission, Vision and strategic direction, taking care of all of our customers, external (our public and recipient of service) and internal (our Members and supporters). You must serve with integrity, passion and competency.
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Members display positive attitudes: research has shown that human relational skills and attitude account for 85% of a persons’ success on the job (versus 15% for technical skills). A positive attitude and the effect it has on others is contagious. Members working toward common understanding, with positive “can do” energy, create organizational unity and promote achievement.
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Members will always act in a respectful manner: mutual respect and empathy create strong bonds and promote understanding within an organization. While we may not always agree with each other, it is important to consider (actively listen, not only with our ears, but with our mind and heart) to the other Member’s “side of the story”. Building respectful relationships starts with you. Respectful relationships lead to trust, and with organizational trust, our collective ability to achieve is assured.
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Each Member is accountable for their role in serving the Community: the District is committed to training and providing you with all the tools necessary for you to do your job. You will be held accountable to act as a Team Member, serve with intent, passion and competency and to be respectful at all times. Your Supervisor will work with you to ensure you will successfully achieve your personal goals and objectives through the PDP process and day to day activity.
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This is all part of practicing the Servant Attitude!